Rondewash Laundry Terms of Service
Rondewash Laundry Terms of Service
IMPORTANT – READ CAREFULLY: These “Terms of Service” (sometimes referred to as this “Agreement”) constitutes a legal agreement between you and Rondewash Laundry, dba Rondewash Laundry (PTY) Ltd., a South African for-profit entity, (“Rondewash Laundry,” “we,” or “us”). You are a customer (“Member”) (or will become a Member if you agree to our Terms of Service).
The “Term” is the time during which you are entitled to use http://www.rondewash.com (the “Website”) to create profiles, gain information and interact with.
|Acceptance of Terms|
If an individual purports, and has the legal authority, to sign these Terms of Service electronically on behalf of an employer or client, “you” refers to the employer or client. If not, “you” refers to the individual signing hereon. You are responsible for assuring that all the terms and conditions of this Agreement are complied with. By clicking the button to Sign Up with Rondewash Laundry, you will be agreeing to the terms of this Agreement. Furthermore, by clicking that button, after typing in your username, or other indication of your identity, you do confirm to us that typing in such indication of identity constitutes your “signing” of this Agreement for all purposes under applicable law. Any individual clicking the button on behalf of another individual or entity, listed as the Member above, does hereby represent and warrant that such agreement is being made with full authority.
By using Rondewash Laundry you agree to all the terms below.
|Description of Service|
(Applies to all Members of Rondewash Laundry)
Who We Are : ” Rondewash Laundry ” is a trade name and registered service mark of the South African entity “ Rondewash Laundry PTY (Ltd.) ” and operates the website with the URL: www.rondewash.com (the “Website”).
Purpose : The purpose of these Terms of Service (this “Agreement”) is to set forth the terms and conditions under which you are permitted to use our website, login system, ordering system and booking and management system, (the “Services”), and any user created content, including but not limited to any bookings, orders placed or correspondence, created using the Services, are referred to herein as the “Service.”
We provide services that allow you to research, make bookings and place orders for laundry washing.
We plan to develop more features and services in the future.
|Modification of Terms|
(Applies to all Members of Rondewash Laundry)
Rondewash Laundry reserves the right, at its sole discretion, to modify or replace the terms at any time. If the alterations constitute a material change to the terms, Rondewash Laundry will notify you by posting an announcement on the Site. What constitutes a material change will be determined at Rondewash Laundry’s sole discretion. You shall be responsible for reviewing and becoming familiar with any such modifications. Using any Service shall constitute your acceptance of the Terms as modified.
In addition, when using particular features of the Services, you shall be subject to any posted guidelines or rules applicable to such Services.
Your access to and use of the Site and our Services may be interrupted from time to time as a result of equipment malfunction, updating, maintenance or repair of the Site or any other reason within or outside the control of Rondewash Laundry. Rondewash Laundry reserves the right to suspend or discontinue the availability of the Site and/or any Service and/or remove any Content at any time at its sole discretion and without prior notice. Rondewash Laundry may also impose limits on certain features and Services or restrict your access to parts of or all of the Site and the Services without notice or liability. The Site should not be used or relied upon for storage of your Content and you are directed to retain your own copies of all Content posted on the Site.
If these terms change, we will notify you.
In addition, at times things can go wrong and the service may be interrupted. It’s unlikely, but sometimes things can go really wrong.
|License Grant and Restrictions|
The Company hereby grants you a non-exclusive, non-transferable, right to use the Software and Service, solely for your own personal, non-commercial purposes, subject to the terms and conditions of this Agreement. All rights not expressly granted to you are reserved by the Company and its licensors.
You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service or the Software in any way;
(ii) modify or make derivative works based upon the Service or the Software;
(iii) create Internet “links” to the Service or “frame” or “mirror” any Software on any other server or wireless or Internet-based device;
(iv) reverse engineer the Software;
(v) access the Software in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Service or Software, or (c) copy any ideas, features, functions or graphics of the Service or Software, or
(vi) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Service or Software.
You may use the Software and Service only for your personal, non-commercial purposes and shall not:
(i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws;
(ii) send or store infringing, obscene, threatening, libellous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights;
(iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs;
(iv) interfere with or disrupt the integrity or performance of the Software or Service or the data contained therein; or
(v) attempt to gain unauthorised access to the Software or Service or its related systems or networks.
Use our software and service(s) only for your personal use.
Don’t try hack, copy, license or resell the software and service(s).
|Intellectual Property Ownership|
The Company alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Software and the Service. To the extent you provide any suggestions, ideas, enhancement requests, feedback, recommendations or other information regarding the Service or Software, you hereby assign to the Company all right, title and interest thereto.
This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Software or the Service, or any intellectual property rights owned by the Company.
The Company name, the Company logo, and the product names associated with the Software and Service are trademarks of the Company or third parties, and no right or license is granted to use them.
We own our name, IP and branding rights.
As a condition to using our Services, you are required to open an account with Rondewash Laundry and select a password and username, and to provide registration information. The registration information you provide must be accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your Rondewash Laundry account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorisation, or a name that is otherwise offensive, vulgar or obscene.
You are responsible for maintaining the confidentiality of your password and are solely responsible for all activities resulting from the use of your password and conducted through your Rondewash Laundry account.
Services are available only to individuals who are either (i) at least 18 years old, or (ii) at least 14 years old, and who are authorised to access the Site by a parent or legal guardian. If you have authorised a minor to use the Site, you are responsible for the online conduct of such minor, and the consequences of any misuse of the Site by the minor. Parents and legal guardians are warned that the Site does display photographs and images containing nudity and violence that may be offensive to some.
Rondewash Laundry reserves the right to refuse service or to terminate accounts for any user, and to change eligibility requirements at any time, in its sole discretion.
Use Rondewash Laundry by creating an account for yourself and without violating other people’s rights.
Warning: Under Section “10” of these Terms of Service, if you engage in certain conduct, such as violating laws that regulate your creation and use of the e-mail alias system, try to take advantage of us by violating our Terms of Service by taking such actions as using our servers to host images for your website, or other storage, instead of for the intended purposes, sharing or publicising profile information created with the Rondewash Laundry system and failing to pay an amount you owe us, we will be entitled to collect from you the higher of a pre-set amount or a multiple of your charges for one year on an annualised basis (which is a reasonable pre-estimate of the actual damages we would likely suffer from such conduct) plus attorney fees. We offer very powerful tools at a very low price. In exchange we expect our customers to act with integrity and follow our rules in order to help us maintain our reputation as having customers who only use the Rondewash Laundry system on their websites for people who have consented to, or voluntarily view and interact with these services, with whom they have had a relationship from earlier selling or licensing (or negotiating to sell or license) a product or service and to not otherwise abuse our system.
Don’t use our site to post anything or interact with anything other than the profile, booking or orders you have created.
Charges and Payments:
• Our charges and fee structure are posted on our Website and may be changed from time-to-time.
• As long as you are a Member or have an outstanding balance with us, you agree to at all times provide us with valid credit card information and authorise us to deduct the monthly charges against such credit card and to replace the information for any credit card that expires with information on a different valid credit card. Any individual using a credit card represents and warrants that he or she is authorised to use such credit card and that any and all charges may be billed to such credit card and will not be rejected.
• We are required to provide a refund only if we terminate our Services to you without cause before the end of a month for which you have paid. There is no other circumstance in which you will be entitled to a refund from us. We may, at our sole discretion, offer refunds in other situations subject to any Member seeking such refund applying for the refund in accordance with the requirements we post on the Website, which may be changed from time-to-time.
Most of our service are free for you to use, but if you wish to use our more advanced features, there is a fee.
Don’t even attempt to give us bogus credit card information!
We will refund you only if we terminate your service.
|Termination of Service|
Either party may terminate the Term of this Agreement at any time for any reason by providing Notice to the other party. We may suspend our Services to you at any time with or without cause. We will refund a pro rata portion of your monthly prepayment if we terminate you without cause. We will not refund and/or reimburse you in such manner, if there is cause. Once terminated, we may remove any of your services and related data and files from our Website and any other storage.
You may terminate your account at any time.
Proprietary Rights Owned by Us : You acknowledge that we, or our suppliers, own all proprietary rights in the Website and the software used to provide the Services, including, but not limited to, any patents, trademarks, service marks and copyrights.
Proprietary Rights Owned by You : You represent and warrant to us that you will not add or upload any content to the Website for any other purpose unless you are the owner of all proprietary rights in that content (or have been given a valid license from the owner of the proprietary rights in such content) and have obtained releases for all related privacy and publicity rights.
We own our brand, our website and our software.
You may only add, upload and/or use content you own, or that you have permission to add, upload and/or use.
You agree to the following:
You will not incorporate into your user account any text, photos, graphics or other content that is not created by you, not provided by us for you to incorporate into your Service or that you are not otherwise permitted to use.
You will not post on the Website using our Services, any misleading or incorrect name, address, e-mail address, subject line or any other misleading or incorrect information.
You will not publish any material that contains sexually related text, photographs or other content, or content that is defamatory, obscene, indecent, threatening, abusive or hateful.
You will not share your password.
You will not attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way used or downloaded from the Website.
You will not include in any usage of the Service including, but not limited to, text and graphics, the inclusion of which is in violation of any other party’s rights, including, but not limited to, copyrights and privacy and publicity rights.
You will not set up multiple accounts for any individual, organisation or entity or in order to send substantially similar content unless you are part of a franchise.
You will not import or incorporate into any lists, e-mails or uploads to our servers any of the following information: Social Security Numbers, Identity Numbers, passwords, security credentials, or sensitive personal information of any kind.
You will not send transactional messages of any kind through the Rondewash Laundry Services.
You cannot use our site to post pornographic material, harass people or send SPAM.
If you are reasonable and responsible, you will be fine.
|Anti-SPAM Agreement and Abuse Related Rules|
Requirements: You agree that you will use:
• No purchased lists (no matter the cost).
• No rented lists (even if they “opted in”).
• No 3rd party lists whatsoever.
Prohibited Content and Industries
Don’t use the Rondewash Laundry Service to send anything offensive, or to promote anything illegal, or to harass anyone. You may not send:
• Pornography or other sexually explicit E-mails
• E-mails offering to sell illegal substances
• E-mails that violate the CAN-SPAM Law
There are certain industries that send certain types of content that result in higher than normal bounce rates and abuse complaints, which in turn jeopardise the deliverability of our entire system.
Because we promise the highest delivery rates possible for all our customers, we do not allow businesses that offer these types of services, products, or content:
• Illegal goods or services
• Escort and dating services
• Pharmaceutical products
• Work from home, Internet Lead-gen, Make money on online opportunities, etc.
• Online trading, day trading tips, or stock market related content
• Gambling services, products or gambling education
• Multi-level marketing
• Affiliate marketers
• Credit repair, get-out-of-debt content
• Mortgages and/or Loans
• Nutritional Supplements, Herbal Supplements or Vitamin Supplements
• Pornography or nudity in content
• Adult novelty items or references in content
• List brokers or List rental services
• Marketing or sending commercial e-mail without proper permission
Again, don’t use our service to send SPAM!
The Services may provide, or third parties may provide, links to other World Wide Web sites or resources. Because Rondewash Laundry has no control over such sites and resources, you acknowledge and agree that Rondewash Laundry is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Rondewash Laundry shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
Some people and/or users may post links; we are not responsible for those links.
Fees, Refunds, Account Suspensions, Etc.
Rondewash Laundry reserves the right to change our fees at any time by posting a new fee structure to our Website and/or sending you a notification of the change by e-mail.
If a user violates any of the terms of this Agreement, we reserve the right to cancel accounts, or bar access to accounts, without refund.
If, for some reason, we are unable to process your credit card order, we will attempt to contact you by e-mail and we will suspend usage of your account until your payment can be processed.
You agree to pay for all premium Rondewash Laundry accounts, even if the Services are blocked by any third party (we have no control over your recipients’ e-mail servers, ISP availability, personal spam filter settings, etc)
We may change our fee structure at any time (although highly unlikely).
We reserve the right to terminate your account if you violate any of the Terms of Service agreement.
|Reporting Abuse and Violations|
It’s in our best interest to keep our system clean, because our reputation and deliverability depends on it. So here’s what we do:
We take abuse reports seriously at Rondewash Laundry. If you’ve received spam that you think came from an Rondewash Laundry user, we want to hear about it. Please report the fact that you received spam from what appears to be a Rondewash Laundry user to us. Report here.
If you become aware that any other person is violating any of the terms and conditions of this Website, please notify us immediately. If you believe that any person has posted material in violation of any copyrights that you may have, you may notify us in accordance with our Copyright Policy. If you believe that any user of this Website has posted materials in violation of any other rights that you may have, you may notify us in accordance with our Removal Policy.
We would LOVE for you to tell us if you see any SPAM, violation of service.
Rondewash Laundry, www.rondewash.com, and other Rondewash Laundry graphics, logos, designs, page headers, button icons, scripts, and service names are registered trademarks, trademarks or trade dress of Rondewash Laundry. Rondewash Laundry’s trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Rondewash Laundry. The images and icons available in the Rondewash Laundry icon pack may be used by partners and third party sites in connection with providing appropriate links to the Rondewash Laundry Site.
Please respect our trademarks and brands.
To the maximum extent permitted by law, the material on this website and the services (including all content, software, functions, services, materials and information made available herein or accessed by means hereof) are provided as is, without warranties of any kind, either express or implied, including but not limited to, warranties of merchantability and fitness for a particular purpose.
Our website’s material is provided as is, and without any warranties.
|Limitation of Liability:|
To the maximum extent permitted by law, you assume full responsibility and risk of loss resulting from your use of the website and the services including any downloads from the website. Under no circumstances shall we or any of our employees or representatives be liable for any indirect, punitive, special or consequential damages even if we or any of our employees or representatives have been advised of the possibility of such damages. Our total liability in any event is limited to the amount, if any, actually paid by you for use of the website and the Services for the one month period ending on the date a claim is made and you hereby release us and our employees and representatives from any and all obligations, liabilities and claims in excess of this limitation.
You are held fully responsible for your usage of our service.
You agree to indemnify and hold us, and our directors, officers, employees, representatives or permitted agents, harmless from any and all losses (including, but not limited to, attorney fees) resulting from any claims not permitted under this Agreement due to a “Limitation of Liability” or other provision, that you assert, or may assert, based on or relating to your use, or the use of any individual using your password, of this Website or the Services. You further agree to indemnify and hold us, and our directors, officers, employees and representatives, harmless from any and all losses resulting from claims of third parties, including, but not limited to, attorney fees, that result in whole or in part from allegations of conduct by you that, if true, would constitute a violation by you, or any individual using your password, of any of the terms of this Agreement.
You will not hold Rondewash Laundry employees responsible for any loss or damages caused by the use of our service, as outline in this agreement.
The parties agree that we may recover liquidated damages, in lieu of any other damages that may have been recoverable, for certain types of breaches of these Terms of Service, which we refer to as “Abusive Conduct.” Liquidated damages are being made available for specified situations in which proving the actual damages would likely be impossible. The liquidated damages are being set at a reasonable pre-estimate of the damages that would be incurred as a result of the particular type of breach. The particular type of breaches that constitute Abusive Conduct, and the liquidated damages for each type are as follows:
Rondewash Laundry is able to recover liquidated damages from any activity breaching this agreement, not payment for the service or not paying in time.
Attorney Fees : In the event that we file an action against you claiming you breached this Agreement and seeking to recover liquidated damage and/or other relief, and we prevail, we shall be entitled to recover reasonable attorney’s fees in addition to any damages or other relief which we may be awarded.
Disclaimers : We disclaim and are not responsible for the behaviour of any advertisers, linked websites or other users.
Assignments : You may not assign any of your rights hereunder. We may assign all rights to any other individual or entity at our discretion.
Compliance With Law : In using the Services, you agree that you will comply with all applicable laws, irrespective of country of origin and ubiquity.
Rondewash Laundry is a proudly South African entity, and operates under South African law.
You will be “judged” by the laws governing your state or country, as and such are expected to respect your authorities.
Rondewash Laundry does not take responsibility for your behaviour.
INFORMAL NEGOTIATIONS. To expedite resolution and reduce the cost of any dispute, controversy or claim related to this Agreement (“Dispute”), you and the Company agree to first attempt to negotiate any Dispute (except those Disputes expressly excluded below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations will commence upon written notice, as set forth above.
Save for urgent or interim relief which may be granted by a competent court, in the event of any dispute of any nature whatsoever arising between you and Rondewash Laundry on any matter provided for in, or arising out of these T&C, and not resolved through the Customer Relations Department of Rondewash Laundry, then such a dispute shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa. The expedited arbitration rules may be downloaded from http://www.arbitration.co.za/downloads/expedited_rules.pdf.
WAIVER OF RIGHT TO BE A PLAINTIFF OR CLASS MEMBER IN A PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. You and the Company agree that any arbitration will be limited to the Dispute between the Company and you individually. You acknowledge and agree that you and the company are each waiving the right to participate as a plaintiff or class member in any purported class action or representative proceeding. Further, unless both you and the Company otherwise agree, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this “Dispute Resolution” Section will be deemed null and void.
Let’s negotiate and disagreements internally before taking matters to court.
|Warranty of Compliance|
– for EU, Iceland, Norway and Liechtenstein
(Applies to All Members to the extent they use Rondewash Laundry for services made specifically viewable by Residents of the European Economic Area (“EEA”) Which Is Composed of the Members of the European Union (“EU”) Together with Iceland, Norway and Liechtenstein)
You represent and warrant that in creating account, and sharing your service(s) and collecting information as a result of individuals visiting your website or otherwise, with respect to your customers and potential customers who reside in the EEA, you:
• (b) Represent and warrant that you have complied, and will comply, with all data protection and privacy laws and regulations applicable to the countries in which you are using the service(s) including, for example, with respect to the United Kingdom, the Data Protection Act, and the regulations relating to the European Union Privacy and Electronic Communications Directive. In this regard, you represent and warrant that you have collected, stored, used and transferred all data relating to any individual in accordance with all data protection laws and regulations relating to the country in which such individual resides and obtained all necessary consents to enable Rondewash Laundry to receive and process that data and forward communications to that individual on your behalf.
• You further agree to indemnify and hold us harmless from any losses, including attorney fees, resulting from your breach of any part of the foregoing warranties.
If you are in the EU, including Iceland, Norway and Liechtenstein:
You will only collect user data according to the Data Protection Act, and the regulations relating to the European Union Privacy and Electronic Communications Directive (EUPECD).
1) You may only collect users data if you have their permission to do so.
2) You need to let them know how you intend to use their data
3) You indemnify Rondewash Laundry for any losses or damaged caused by breach of the EUPECD.
Force Majeure :
Network Delays :
The company’s service and software may be subject to limitations, delays, and other problems inherent in the use of the Internet, telecommunications networks and electronic communications. The company is not responsible for any delays, delivery failures, or other damage resulting from such problems.
Things can happen that are beyond our control.
We are not always responsible for these things.
Please be patient while we do our best to address these things.
|Privacy; ECT Act|
Please visit www.rondewash.com/privacy-policy to understand how the Company collects and uses personal information. The Electronic Communications and Transactions Act of 2002 (the “ECT” Act) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under South African copyright law.
If you believe in good faith that any content made available in connection with the Service or Software infringes your copyright, you (or your agent) may send the Company a notice requesting that the content be removed, or access to it blocked. Notices and counter-notices must meet the then-current statutory requirements imposed by the ECT Act (http://www.internet.org.za/ect_act.html). Notices and counter notices with respect to the Service or Software should be sent to the Company at:
Things can happen that are beyond our control.
We are not always responsible for these things.
Please be patient while we do our best to address these things.
|More about this agreement:|
o Survivability : The ownership and proprietary rights provisions set forth in this Agreement, and any other provisions that by their sense and context the parties intend to have survive, shall survive the termination of this Agreement for any reason.
o Severability : The unenforceability or invalidity of any term, provision, section or subsection of this Agreement shall not affect the validity or enforceability of any remaining terms, provisions, sections or subsections of this Agreement, but such remaining terms, provisions, sections or subsections shall be interpreted and construed in such a manner as to carry out fully the intention of the parties hereto.
o Interpretation : The fact of authorship by or at the behest of a party shall not affect the construction or interpretation of this Agreement.
o Amendments : No amendment or other change of this Agreement shall be effective except as either expressly permitted under these Terms of Service or agreed to in writing between the parties. Notwithstanding the foregoing, additional terms may be required for certain features of the Service (the “Additional Terms.”) The Additional Terms shall be considered incorporated into this Agreement at the time the feature is activated by you. Where there is a conflict between these Terms and the Additional Terms the Additional Terms shall control.
o Further Actions : You agree to execute any and all documents and take any other actions reasonably required to effectuate the purposes of this Agreement.
o Amendments : No amendment or other change of this Agreement shall be effective unless and until the revised Agreement is posted by us on the Website.
o Notices : Any notice to you will be effective when sent to the last e-mail or physical address you have given us or posted on our Website. Any notice to us will be effective when delivered to us at email@example.com or such replacement addresses as we may later provide on the Website.
o No Changes in Agreement at Request of Member : Because of our large membership base, we cannot, as a practical matter, change this Agreement for any one Member or group of Members. If we did that, keeping up with the changes alone would be a logistical nightmare. In addition one reason we are able to offer our services at a low price is that we are able to use this Agreement to reduce our financial risks.
This agreement remains valid for the entire duration of our relationship with you.
Please interpret the agreement in its simplest, worded form and meaning.
You may not change anything about this agreement.
We will collect your information, and hold it safe and secure in our cloud.
We will NOT share, or sell your information.